Cookie policy
What cookies do we use and why?
Personal Information We Collect
We collect several types of information regarding our Guest User and Register Users: We collect personally identifiable information from our users. The personal information collected by us mainly consists of Contact Details (i.e. Email Address, Contact Number), Personal
Details (i.e. User Name), Billing Details (i.e. Physical Billing address, Payment Method, Transaction Details), User Preferences (i.e. Preferences of order method, Time-zone, Language), User Comments (i.e. Feedback, Complain), Image(i.e. Profile picture of rider, customer for verification). We collect information so that you can place orders, request information and support, and make product suggestions. Our website and mobile application use forms to collects information. We receive and store the information you enter on our website or mobile applications, give us any other way like email, telephone, or other communications with our customer service team. If you contact us for support, we will keep internal records for that also
How We Use the Information We Collects
Representation and warrenty
By using the Service, you represent, warrant, undertake and agree that:
- You possess a valid driver’s license and are authorized to operate a motor vehicle and have all the appropriate licenses, approvals and authority to provide transportation for hire to third parties in the jurisdiction in which you use the Service;
- You own, or have the legal right and authority to operate, the vehicle which you intend to use when accepting passengers or customers, and such vehicle is in good operating condition and meets the industry safety standards for vehicles of its kind;
- You have a valid policy of liability insurance (in industry-standard coverage amounts) for the operation of your motor vehicle/passenger vehicle and/or business insurance to cover any anticipated losses related to the operation of a taxi/passenger delivery service;
- You shall forthwith provide to the Company such information and identity documents, including but not limited to National ID Card and Driver’s Licenses, as reasonably requested by the Company;
- You understand and acknowledge that the Company may take up to five (5) working days for all identity documents to be reflected in your account or for any payments cleared to or from your account.
- You shall be solely responsible for any and all claims, judgments and liabilities resulting from any accident, loss or damage including, but not limited to personal injuries, death, total loss and property damages which is due to or is alleged to be a result of the passenger transport and/or delivery service howsoever operated;
- You shall obey all local laws related to the operation of passenger transport and/or delivery services and will be solely responsible for any violations of such local laws;
- You will only use the Service for lawful purposes;
- You will only use the Service for the purpose for which it is intended to be used;
- You will not use the Application for sending or storing any unlawful material or for fraudulent purposes;
- You will not use the Application and/or the Software to cause nuisance, annoyance, inconvenience or make fake bookings;
- You will not use the Service, Application and/or Software for purposes other than obtaining the Service;
- You shall not contact the Customers for purposes other than the Service;
- You will not impair the proper operation of the network;
- You will not try to harm the Service, Application and/or the Software in any way whatsoever;
- You will only use the Software and/or the Application for your own use and will not resell it to a third party;
- You will keep secure and confidential your account password or any identification we provide you which allows access to the Service;
- You will provide us with whatever proof of identity the company may reasonably request or require;
- You agree to provide accurate, current and complete information as required for the Service and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times during the term of the Agreement. You agree that the Company may rely on your information as accurate, current and complete. You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, the Company has the right but not the obligation to terminate this Agreement and your use of the Service at any time with or without notice;
- You will only use an access point or data account (AP) which you are authorized to use;
- You shall not employ any means to defraud the Company or enrich yourself, through any means, whether fraudulent or otherwise, whether or not through any event, promotion or campaign launched by the Company to encourage new subscription or usage of the Service by new or existing passengers;
- You will not use the Service or any part thereof for carrying contraband items as may be listed publicly and updated by the company from to time and if, in the event that you display suspicious behaviour, you will fully comply with the request of the third party service provider, any government authority and / or law enforcement, to inspect any bags and / or items you are carrying with you which may or may not be readily visible;
- You are aware that when responding to Passengers’ or Customers’ requests for transportation services, standard telecommunication charges will apply and which shall be solely borne by you;
- Before collecting goods from merchants for delivery, you can commence an inspection of the exterior of the sealed package of the products in order to ensure that they are visibly fine.
- You after collecting goods from a Merchant, must sign a receipt stating that you have received the products in good conditions. Hence, any damage or defect caused to the product while they remain in your possession shall be your responsibility and must be compensated for personally by you.
- You shall not impair or circumvent the proper operation of the network which the Service operates on;
- You agree that the Service is provided on a reasonable effort basis;
You unconditionally agree to assume full responsibility and liability for all loss or damage suffered by yourself, the Customers or Passengers, the Company, Merchant and/or any third party as a result of any breach of the Terms and Conditions by you.
License grant and restriction
The Company and its licensors, where applicable, hereby grants you a revocable, non-exclusive, non- transferable, non-assignable, personal, limited license to use the Application and/or the Software, solely for your own personal purpose, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by the Company and its licensors.
(a) You shall not
- license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application and/or the Software in any way;
- modify or make derivative works based on the Application and/or the Software;
- create internet “links” to the Application or “frame” or “mirror” the Software on any other server or wireless or internet-based device;
- reverse engineer or access the Software in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Application and/or the Software, or (c) copy any ideas, features, functions or graphics of the Application and/or the Software,
- launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application and/or the Software,
- use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents;
- post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights,
- remove any copyright, trademark or other proprietary rights notices contained in the Service.
(b) You may use the Software and/or the Application only for your personal, non-commercial purposes and shall not use the Software and/or the Application to:
- send spam or otherwise duplicative or unsolicited messages;
- send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including but not limited to materials harmful to children or violative of third party privacy rights;
- send material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs;
- interfere with or disrupt the integrity or performance of the Software and/or the Application or the data contained therein;
- attempt to gain unauthorized access to the Software and/or the Application or its related systems or networks; or
- Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity
- to abstain from any conduct that could possibly damage the Company’s reputation or amount to being disreputable.
Security
Sharing Information with Third Party
Changes in Privacy Policy
Impersonation
We don’t misdirect clients by imitating another person or another application. We never infer that our application is connected with or approved by somebody that it isn’t. Also, we utilize application symbols, portrayals, titles, or in-application components that do not misdirect clients about the application’s relationship to another person or another application.
Intellectual Property
Data Security
How We Use Your Information?
We use information that we collect about you or that you provide to us, including any personal information:
- To present our app and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- In any other way, we may describe when you provide the information.
- User account can get deleted by contacting our administration
User Data Deletion
We value your trust in providing us your personal information ,thus we are striving to use commercially acceptable means of protection it. Therofore ,Customer can contact us for the deletion of their data